Of course, we have to be in tune with our time. Technology is very costly. We have all spoken of the underfunding of organizations. To come to that point, additional resources are needed. In Quebec, the approach that has been taken is rather interesting. Various organizations are asking that the information be made available upfront. A guide entitled “Learning about Quebec” is available online. It contains all the information that a future immigrant to Quebec might need, particularly with regard to housing and skills.
However, there is no telephone number: everything is done through the Internet, which is all very well and good, but not all countries are as advanced as Canada, which has implemented a policy to connect Canadian families. PROMIS is looking at developing a portal on best practices, but we still need to define what those are. In dealing with people, we have to adapt our practices to suit their individual needs. We cannot adopt a one-size-fits-all approach. Some people have spent 15 years in refugee camps. We take a completely different approach depending on whether we are dealing with an entrepreneur, immigrant investor or foreign-selected graduate.
Is that something we can achieve? Perhaps in terms of awareness-raising and information-sharing. Be that as it may, I believe in a personalized approach much more than in something that applies uniformly to everyone.