Yes, many of them do that in a first language. But, again, as in many other agencies, they only reach a small percentage of the population that needs to get the information.
Definitely, they need to have more public service announcements and related investments, maybe as part of the funders. The funders' requirement from CIC is some public education related to that. But it happens. Settlement workers are always in conversation with people. Front-line workers are always in conversation with people. There is the Settlement Workers in Schools, SWIS, program, which CIC also supports along with provincial governments. The young people are being told by those youth workers and settlement workers what the legislation and the rules are.
But beyond that, I also want to say that it's the system's responsibility to reach out to the population. All the law enforcement and judicial systems also need to have a community outreach segment, which goes in multiple languages, reaches out to faith groups, reaches to ethnic media, and so on, utilizing that network more effectively.