There are three general steps we take. First, we have built familiarity with a lot of the documents we see from the Philippines--and we are talking about the Philippines. We're talking primarily about two type of things: education documents, and to a lesser extent work experience documents.
In terms of education documents, we have a database of transcripts of records or diplomas that we've sent to be verified and have been confirmed authentic. So we actually have scanned copies of these that we can use as references.
We also use interviews in a targeted fashion. To a certain extent they're by telephone. If we want to actually confirm that someone has studied as they have claimed, sometimes a quick phone call will suffice. Sometimes it's necessary to have the individual come in person.
The third method--which is frankly the most time-consuming and onerous, not only in terms of our own resources but the resources of Manilla, which very graciously assists us--is to have verifications conducted with the schools. This uses the resources of Manilla, but it also uses up the goodwill of the schools. Depending on the school, it can sometimes be of limited utility. But those are the three general methods.