What concerns me is that this issue is more problematic and deeper than we think. The reason I say this and the reason I asked you to describe for me your ideal situation is that when you described to me your ideal situation, I saw an enormous gap between your actual reality and what your projected or ideal reality would be.
The challenges we face as a committee in making recommendations to the minister are quite significant, because there is a major gap here. You're there doing the job you're supposed to do, but from what I gather, without a lot of the tools that you need.
This is going to require the right type of investment, if we as parliamentarians expect the numbers to go down. I often hear that it's the system and that we could do it without resources. The type of things you're talking about are going to cost money and are going to require investment. If we're serious about building an immigration system that works and works well and we collectively as parliamentarians have expectations from it, then you have to make investments. If you don't make investments, these numbers aren't going to come down because of some kind of divine intervention; that's not going to happen.
So I hope we're all paying attention, in that there is a major gap between what the people who work in the department say they need and what they actually have.