It seems to me that, particularly for a department that is so wrapped up in life-altering decisions for people, we have to go to a higher standard of monitoring what our processes are. It particularly concerns me that there isn't much data on acceptances. One can understand where there would be more appeals for refusals and therefore they have a system there. But the potential for corruption or for favouritism on acceptance is obviously, unfortunately, there. Is that something that was simply an oversight because of lack of resources, or was it a deliberate decision to not monitor? Or is it just something that has fallen through the cracks, even though it represents the largest part of what is done?
On February 16th, 2012. See this statement in context.