Okay.
In that same case, the Aitchison case, the woman, of course, famously was reported to have had to have her child in a hotel because she could not get a letter from CIC that simply confirmed that she had a permanent resident application filed. She made multiple phone calls, had difficulty getting someone on the line, and was finally told that CIC could not even give her a letter simply confirming that her application had been received.
Is that acceptable conduct by your department, Mr. Minister?