Right now we put the same amount of effort on all applications. Obviously when we can start looking at applications that are known clients to us--they've applied to us as a visitor before or they've applied as a student before--then there are certain things we can do in a more efficient manner than we do today.
The other thing global case management will do we hope is it will help all MPs in terms of we can be much more proactive in our information to clients. Right now it's difficult for a client whose file is on a shelf waiting to move into active processing to know what's happening with it. What we have already built in global case management is an automatic acknowledgement of receipt when we get the application. And we would like to build that so every six months, for example, an applicant will get an e-mail from us. It may simply be that they're lined up and waiting to be processed, but that would be a lot different from what they get from us now. Again, from a client perspective, the global case management will give us a lot of tools we didn't have.