That's a good question. A lot of changes have taken place in the past few years with regard to Citizenship and Immigration programs and services.
Individuals who came here before those changes had their own plans and thoughts about how they could be mobile. Mobility is important these days for immigrants looking for opportunities.
The irony of the whole thing is that the person has chosen a certain community, and has chosen Canada as his or her country. The expectation is that this person will stay.
On a daily basis we are faced with newcomers. They knock on our doors and talk a lot about their difficulties whether they're about getting jobs or settling in or moving. We also see the other areas. People come here and want to leave their families here, and then go and continue. This is put on the shoulders of front-line workers, settlement workers. They get many people asking about the changes and what's happening.
We try to align most of this information we provide them with the changes that are happening, and try to give them accurate information. We have done that throughout the years as people have heard from friends and families and so on, and they have done a lot of things that are not as per the requirements they have signed up for in order to migrate here.
We have worked with the immigrant communities and have been very much involved in the London community in this regard, in order to make them understand that they should move from friends' and families' inaccurate information to the accurate and timely information they can get from CIC settlement agencies.
Getting accurate information is very important. I look at it as something that definitely has an impact on the prosperity of individuals. Thank you for doing that, and for meeting with the communities and trying to listen to them.
We see this on a daily basis. Most of the burden of agony and feelings of frustration is absorbed by the settlement workers. They are very creative and very passionate workers who throughout the years have been well trained, and, through their training, they are able to provide accurate information and referrals.
I hope this definitely is something that we.... It's on an individual basis, and we cannot talk about it.