Are you looking at the compassionate side? Some of these people have been given false hopes and are very jubilant when they get the ITA all of a sudden because they were so frustrated with the old program. But then they get in there and all these little barriers come in. Is there some way for us to look at some of these individuals and tell them that there is a compassionate side, and they're meeting all the criteria but the paperwork is going to take some time?
