—but we'll certainly be working towards reducing that time period.
I do want to ask this question on what the minister was talking about, which is that the department had difficulty in predicting the number of applications coming in and that somehow the applications have been more than anticipated. Would that be correct? Is the department having difficulty providing resources and predicting how many applications they're going to be getting? Has this been going on for just one year, or for two years, three years, four years?