But I think this is part of the issue: it's not very clear. It's very opaque, this complaints process—
On March 22nd, 2018. See this statement in context.
On March 22nd, 2018. See this statement in context.
Barrister and Solicitor, As an Individual
But I think this is part of the issue: it's not very clear. It's very opaque, this complaints process—
See context to find out what was said next.