But I think this is part of the issue: it's not very clear. It's very opaque, this complaints process—
On March 22nd, 2018. See this statement in context.
On March 22nd, 2018. See this statement in context.
March 22nd, 2018 / 11:25 a.m.
Barrister and Solicitor, As an Individual
But I think this is part of the issue: it's not very clear. It's very opaque, this complaints process—
See context to find out what was said next.