I can say that it has improved a great deal compared to where it used to be.
There are still some problems. You still quite regularly get board members in hearings who don't know basic case law from the Federal Court outlining refugee 101 principles. You also sometimes get board members who don't follow their own guidelines and policies.
What concerns me even more—because you can teach that stuff—are the people who just obviously are not cut out to be in that chair. We've all met people like that. They look good on paper, but when you get them into the position, and they're just not suited.