I'm not sure he would agree with what I think the system ought to include, but I certainly think that potential appointees should be evaluated on the question of whether or not they understand the social context approach to decision-making. In particular, since we're talking about queer claimants, they should have an understanding of the ways in which being queer has two significant differences other than potential persecution grounds: one being that they may be severed from their families, and the second being that they may feel they have to continue to keep a secret, so that will impact on their decision-making about queer claims.
I continue to believe that an independent body to assess complaints is not only desirable but in everybody's interest, including the board's.