As I mentioned in my presentation, I believe that the complaints process can be manageable. I think that having the [Technical difficulty--Editor] ethics commissioner is a positive step. I think it's possible to use a complaints process in which the investigation is done by the commissioner's office as an external, but I think that the final decision-maker should probably still be an external, so it should still be at least the commissioner's officer, if not a review council.
The one strong concern I have is that the commissioner is the former chair of the IRB. I think there is not enough distance there, and so I would suggest that, if the commissioner's office continues to be used, the particular commissioner be removed from the process.