—are pushed to go to immigration consultants they can't afford or trust.
One of the biggest problems we see now is that while the Immigration Consultants of Canada Regulatory Council can investigate its own members, it doesn't have the authority to go after non-members. Complaints about unlicensed consultants have to be forwarded to CBSA. Migrant workers are not comfortable with or are intimidated by the CBSA, as we all know—