Right now, each consultant is required to have their client sign a service agreement or a professional contract. The failure to do so is already, in itself, professional misconduct that can be the subject of a complaint. This still happens a lot. It is happening less and less, but I saw many of those cases at the outset.
In the contract, the consultants have the obligation to inform their clients that they are members of the regulatory body and that, in the event of a complaint, the client may contact that regulator. Clearly, the client must read the contract and be able to understand it. The contract must be in English or French, and also in a language that the client understands. It's already a foot in the door. A lot of awareness needs to be raised, but it is at least a key to doing so—