All of the files have been sent to Amman, Jordan. There is a huge backlog, we've been told. While I'm sure these extra visa officers will help clear it up, at this point we have no indication exactly when these officers would go to northern Iraq. We're very concerned. We keep hearing from the refugees that they have had no contact from anybody. This is true not just for our families; it's been true for the other people we've been liaising with.
On June 2nd, 2016. See this statement in context.