First of all, I wouldn't hire just to cover the number. They needed interpreters; they hired interpreters, it's true, but none of them are qualified. You get people from different areas that don't understand Syrian accents, for example. For me, I can understand most of the Arabic accents, whether someone is from Morocco or Tunisia, but that's rare. But people from there, they don't understand the Syrian language, so even the interpretation was wrong.
There is one example I'll give you quickly on interpretation only. A lady was to attend a hospital for interpretation for a lady who had surgery, one of the Syrian refugees, so she was there, and they called me to please come. I took off work and actually went there. After the surgery was done, the lady came and said, “Sorry, I was late”. Anyway, I sat on the side to listen to what the nurse was telling her such as the instructions, the medications, what she should be aware of and what she should avoid, etc. After the message was given, it was wrong. She told her to take it easy on spicy food and not eat too much. She said to beware of taking spicy foods. The thing is, I was like, no, no, she shouldn't eat spicy, period.
Anyway, these are the things. Some people are unqualified. She barely speaks Arabic, but she's getting paid for that.