Thank you very much.
I have a question for Mr. Cima.
Mr. Cima, thank you for your testimony. You mentioned the process in which you relied upon your representative to submit papers. There appear to have been administrative errors, among other things. In one minute, could you let the committee know how difficult it is to get the application forms filled? When there are administrative errors made, do you have an opportunity for those errors to be brought before you so that you can correct them, as opposed to waiting until the end of the process for the application to be rejected? Then you're nowhere, right?
How difficult is it to fill out those forms, and how difficult was it for you to access help with respect to filling out those forms?