Thank you, Chair.
Thanks to all of you. I'm sorry for all the time confusion today.
My first question is for Mr. Arnold.
In Canada, a frustration that many of my colleagues and I share is that due to cutbacks in service levels and staff by our immigration department, members of Parliament have to do a lot of immigration work. In representing a riding with a heavy immigrant population, a lot of our resources are dedicated to checking the status of the applications. The applicants are not able to do so and don't get the response or answer they need. These inquiries constitute as much, or more than, 80% of what we do: just checking the status of the applications.
Could you discuss the role of Australian parliamentarians in your immigration system? Are they faced with the same challenges, or have you been able to overcome those?