Maybe I can ask Ms. Fortin this.
The other issue we have is vulnerable clients. When clients are duped or led on a path that is either wrong or illegal, when they've come into this country and are put in a shoddy hotel or bunked with 10 or 15 other people and not given the job they were told about, when they are told to return money or pay more otherwise they will be returned, they're abused, obviously, and they're fearful of coming forward to place a complaint against their consultant—let's just say in this case an ICCRC consultant.
Can you recommend a mechanism that would allow individuals to come forward without fear and without jeopardizing their immigration application or status?