Fantastic.
Just pushing on the issue of simplifying process, another issue we heard about was that the department is still sending out correspondence about medical inadmissibility by mail, and that sometimes medical certificates expire before a decision is even rendered. I'm wondering if, as part of the review, your department is looking at perhaps delivering those notices via electronic communication or some way that can condense the timeline in terms of decisions so that if the time between getting that medical certificate and an actual decision rendered could be condensed, the decision wouldn't expire.