Mr. Chair, the electronic travel authorization is a new program, and we know that travellers are getting used to this new travel requirement to Canada. Our service standard is three days to get back to travellers should there be any issue with their eTA. We're strongly recommending that travellers apply at least three days in advance so that any problems can be detected and we can communicate with the traveller. We are undertaking continued communications on the eTA program to increase awareness and we continue to work on refining and improving our processes as we continue implementation of this program.
On December 7th, 2017. See this statement in context.