Just to get back to the issue around the complaints process, when a member is found to have a valid complaint against him or her, is there a follow-up process after the sanctions have been levied? In the case of Mr. Sterlin, it sounds like he was made to go through some training. What steps are taken after that training to ensure that in fact the training has been effective?
On February 27th, 2018. See this statement in context.