Okay.
Thank you, Madam Chair.
To make things clear, in the case of a temporary residence application, we review the application when it's complete. Each time the departments share information, for example, if the biometrics are missing, the processing time stops. The time starts again when we receive the information or when the file is considered complete.
For a permanent residence application, the member is right. The clock starts when the application arrives at the department. First, we acknowledge receipt of the application. We then check whether all the information is included. If the application must be returned to the client, this obviously adds time to the processing of the application.