Yes, and I was coming to that example, Ms. Kwan. I'm just demonstrating that we are being very proactive in reaching out to those individuals who have applied and who have not heard back.
With regard to citizenship, we are adding resources and are prioritizing so that we can ensure that citizens are able to achieve that milestone as quickly as possible. I mentioned the innovation in that area—going virtual when it comes to ceremonies and to testing as well. We will certainly endeavour to reach out to anybody who has applied, as quickly as possible.