Thank you.
First of all, I'm very grateful to the IRCC employees, whether they are in Montreal or anywhere else, because our office is considered the busiest in all of Canada. Thank you for that.
One problem that we are facing right now is that when the people fill out their application, it is not necessarily lawyers or experts who fill in the applications. It is someone else who fills it in for them and they forget to answer just one tick mark or question: Have you ever been rejected for a visa by any other country? Then they forget to tick that, because it wasn't Canada; it might be England, Australia or the U.S.A. It was my understanding that the department brought in a policy that a minor error or mistake like that would not result in their getting a five-year ban, but I still see many of those applications being given a five-year ban. Would you comment on that, the policy moving forward and how we can resolve that particular little mistake on the application form without penalizing those candidates.