Thank you.
I have many concerns about operating in this pandemic environment. My first concern would be how long the border will remain closed, because this affects a number of our PR applicants in particular. These are people whose applications have been processed since March 18, 2020, and the border remains closed. I worry about that. I worry about how long the border will continue to be closed and what effect that will have on our business.
The other thing I worry about a little bit is that we've been very generous with people in terms of extending timelines for when they have to submit materials to us, because we recognize that it's difficult for people to get some of those materials due to local country conditions. Granting these extensions and leniencies plays havoc with our timelines and what those look like.
I would be a little more concerned about the backlog if we didn't have generous immigration levels for the next three years, with 401,000, 411,000 and 421,000—