We have a number of refugee claimants here, and they have submitted their claims. Right now the refugee claimants in Canada submit an email to IRCC. That email includes an acknowledgement letter. Then the file is moved over to epost. Through epost they are able to upload their documents to IRCC, and they wait for medicals. Once those medicals are done, they are able to have an eligibility interview.
Eligibility interviews are all done in person at this time. I see no reason why, but IRCC has not been flexible on that.
They started doing some eligibility interviews in some cities. I know they are not in Winnipeg, so I can't tell you about that, but in some other cities—I believe Vancouver, Calgary and possibly Toronto, I'm guessing—they were doing some eligibility interviews. In all of the smaller places like Winnipeg, we're not able to do that.
That means their claims are not moving forward, not being referred to the tribunal. That means the tribunal is not able to open a file for them, so they haven't even started with all the processing and delays at the tribunal level.