Madam Chair, as the member has described.... We flipped it on its head. Now we're reaching out to contact people individually to ascertain whether or not they want to come, to issue the letters and to work through the problem that way.
On this point, it may be frustrating that it's taking us a few weeks to do this, but I think in the end it's probably better client service and I think it's probably better for the Canada Border Services Agency as well, just in terms of having that certainty.
Mr. Mills, do you want to comment as well?