As far as I can tell, Chinook is basically an Excel spreadsheet that allows for the bulk processing of applications. I have two main concerns with Chinook. Number one is whether or not it is enabling officers to quickly process files, possibly in bulk, without actually reading the entirety of applications. My second concern is that, thus far, to date, IRCC has refused, even in the judicial review context, to provide the screenshots or documentation regarding how a file was processed in Chinook or what priority flags might have been raised by Chinook.
So I guess my two main concerns are that it's enabling, or I suspect that it's enabling, bulk processing of applications without reading the files, and then a lack of transparency as to how files are being assessed.