Well, I think consistency with processing times.... I think a few of the witnesses mentioned that there is inconsistency, because some applications are processed faster than others, not really for any particular reason, and that communication is not available to applicants.
As I mentioned, we have seen recent applications being processed much faster compared to 2019 and 2020, so just keep that trend going but really focus on the backlog of all those applications that are sitting in the inventory as well. I think allocating staff and resources to specific applications and focusing on getting those processed will help reduce that backlog, as well as training for staff and hiring more staff to be available so applicants will be able to receive information.