That's an excellent question.
As we all know, IRCC operates a vast service delivery network, and it engages with millions of clients across Canada and around the globe. To deliver modern client-centric services that are more efficient and transparent, we are looking at a strong, digitally enabled immigration system because it's critical.
There are new digital technologies that will transform IRCC services by simplifying the online application process. People have just seen how the passport one has started. It will enhance client access to real-time application status by increasing efficiency. It will also strengthen our integrity and border protections.