It wasn't our audit that flagged the 153,000 cases. It was actually the department that flagged it. This is an example of their having information and needing to act on it. This is where learning institutions must report whether or not they believe the student is complying—so full-time studies. We saw that only 4,000 cases were investigated in the two years that we looked at. What the department explained to us is that it was for lack of funding.
While I understand the funding aspect, I would have expected that when the 4,000 cases were investigated, they would have taken them right to the end. We saw that about 40% of those were closed, even though the student just stopped communicating. That isn't determining whether or not the individual is following the conditions of their permit. I would expect them to take it right to the end when they do the investigations, even with limited funding.