I'll first start by quickly going back to the exchange we just had to remind the committee that the OAG report was delivered in March. That was the previous month.
We have preliminary plans. We've started to take action, but if I don't have a full and complete answer in terms of how long it takes to do something, it's because I'm acting on a report that we received last month. I hope to do better next time. I sense the frustration, but this is a report that landed weeks ago, and we're in the early phases of implementing an action plan.
In terms of wait times, back to that concept of control, the OAG audited management controls. Did management have the information it needed to make decisions? Did it have the right procedures, practices and IT systems in place? I do believe that DPM, an iterative IT system that we're building, will give us better information both to act more quickly on legitimate claims and then to flag aside the claims that aren't legitimate. Imagine machine learning that's scanning the integrity of documents. We'll learn what a diploma from a certain university is supposed to look like, and we'll be able to detect if it's been doctored.
I do think that some of the investments we continue to make in IT and this idea of control lets us pass the legitimate students through more quickly, which we need to do, and at the same time flag those who deserve greater scrutiny.