Thank you, Madam Chair.
Mr. Deputy Minister, you mentioned earlier that you modernized the systems and processes to be efficient. Many of the Hong Kong pathway applicants who have inquired with IRCC have confirmed that they have received all the necessary approvals, yet months pass and they are still waiting for the issuance of their PR.
Can you tell us what the holdup is? What's wrong with this process? What are you going to personally do about fixing this problem?
Thank you.