I'll give you an example, because we had your chief executive director at committee and I asked him that question. He said that of course we track, that of course, if they need service, we track that. I asked if he would pass those records over to our committee so we'd know if this is hearsay or not, and he said he would. Committee testimony is like speaking on the record: you have to be truthful. But when I asked your department, your department said they don't track.
Just because you don't track children who fall through the cracks doesn't mean you're not responsible for them. My question is, how can you then do any kind of financial planning if you're not actually tracking the denial rates of children who are needing these services? If you don't track, how do you know?