The issue of mail is a good example of how the administration of the program needs to be modernized.
One of the challenges we often see in small communities or in very remote areas is that there are very few professionals to deal with. There are monopolies. There are a number of components of the NIHB program that coexist, particularly when it comes to medical transportation. It allows residents or the local population to travel to obtain care. In return, the program limits this transportation to the nearest professional, who may be a professional charging exorbitant prices for services because they are in a region where, due to a lack of competition, they hold the monopoly. This makes it harder for people to access services.
So I think that communities should be allowed to choose their professionals, even if it means going further for care, and the basket of services that corresponds to their reality. That would certainly be one way of increasing the accessibility of services.