[Member spoke in Inuktitut, interpreted as follows:]
As another final question to you, are you often paying out of your own pocket when these situations arise because the paperwork is not done, because the approval hasn't been done or because it's not covered by NIHB? I think you would not be the only one in the pharmacy who is sometimes paying out of your own pocket when you serve indigenous people, supposedly under the NIHB.
I have heard that some Inuit have been told, “We cannot pay. These are to be paid out of your pocket.” Then the pharmacist has refused to give us our medication because it wasn't approved.