I sincerely apologize for that.
However, we're looking to fix things here. We're looking to make the lives of people better. There's an old saying that what you incent gets accomplished. I would suggest to you that we're not incenting the right things with the way we systematically do the at-risk pay and the bonus pay across government.
I have a couple of minutes left, and I'm going to move into the conclusion of your report. I'm going to guess that this is my last shot to ask questions today, right Madam Chair?
We talked a lot about the targets and the goals and all of that. I'm going to be frank. Basically, when I look at this, I would suggest that neither department has been very good at achieving some of these targets. I think you would probably agree, from your comments.
Do you have something specific...? What recommendation would you provide to the leadership of these departments?
In my case, I'm specifically talking about ISC because that's the file I look after or respond to. Are there some specific suggestions you have that might lead to improved outcomes and the ability to assess results in a more positive manner?