I'm going to close with this, because I know I have a few seconds: If we tie performance incentives and at-risk pay to department goals, set goals we're consistent with, maintain those goals of what we're trying to achieve and do some things well, at the end of the day, we're going to serve people better than what we're seeing in the results of some of these reports.
On May 15th, 2023. See this statement in context.