Thank you very much for those comments. Yes, those are things I've heard as well. We at CIRNAC are in the process of redesigning the policy. We made some interim changes last year, nine of them, to make some of it easier. We're looking to have consultations on the policy this spring. We have some drafts going out through circulations, through a technical advisory group we use for consultation on the policy development.
In working with our colleagues at ISC, we realize that the policy alone can't change things. As you've mentioned, service standards and more frequent communication would be better. We're exploring such things as alternative service delivery models and are looking at models where we can expedite the process. We have had some success stories in some first nations. We are drawing and learning from those experiences on how we can focus everyone together, working with provinces and municipalities to avoid a lot of the back-and-forth, which is where we see a lot of the delays.
I'll pass it over to my colleague Laura Mitchell to provide a bit more information.