On the business practices that I was referring to, let me give you one concrete example. We made sure that the manufacturers understood that if they have a dealer network in Canada, certainly what we would want is that each contract is going to look exactly the same, whether a dealer sells 100 vehicles or 1,000 vehicles. That was news to them.
In other countries, they've instituted contracts that are dependent on the dealer size. No, that's not business practice in Canada. The contracts have to be exactly the same. Yes, the name of the owner and the location of the dealership might be different, but the contractual conditions have to be exactly the same for everybody. We have NADAP, which is our national automobile dealer arbitration program in Canada. It is used by dealers and manufacturers to resolve things if they have disputes—not necessarily going the legal route each time. Brands and dealers have the right, and we strongly support them, to build dealer councils, which means a group of dealers will negotiate things on behalf of dealers with a manufacturer.
It's things of that nature that might not have been common for them in other countries—not necessarily Europe, but more South America and in certain Asian countries in the Asia-Pacific. We've had good conversations externalized on what it means to do business in Canada and so far we're being listened to.
