I’ll echo what my colleagues have said: 15% is higher than our usual profit margin—it’s actually even higher than that. Once a customer has left, winning them back takes 100 times more effort than acquiring them in the first place.
Vice-President, Business Development, PREXOR
I’ll echo what my colleagues have said: 15% is higher than our usual profit margin—it’s actually even higher than that. Once a customer has left, winning them back takes 100 times more effort than acquiring them in the first place.
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