Major telecommunications companies are integrating automation and AI in general in a very subtle and gradual way over a long period of time, so it's hard to attribute that to AI directly.
On the other hand, we certainly are seeing the repercussions more often. When one big company lays off 3,500 workers, as we heard recently, and another lays off 10,000, we're left with major questions about how the work is going to be done.
As I often say, in telecommunications, the work will get done one way or another. Imagine squeezing one end of a big balloon: it just gets bigger on the other end.
We have serious concerns about this.
