I think that when I look at the adoption of AI technologies, what I really look at is the additional headroom it gives me for the capacity I have, and my ability to be more competitive in delivering services, because in the IT space, in the technology space, things can move really quickly. AI as a technology that's really mainstream is maybe three or four years old, so that's really quick for such a huge impact. The ability to navigate that quickly is critical.
What I'm seeing directly within my organization is to be able to streamline a lot of processes, accelerate the change and make it so we can adapt to it much more quickly, scale up more quickly, so we can respond to those demands as they come, without needing to walk into that very extensive time it takes to build up capacity, so we can accelerate the building up of capacity and deliver better service. We wouldn't want to scale down, and we wouldn't want to increase the time to scale up too much. That's the main thing.
The other thing I would hope is that if all the other pieces that come around this—the accounting work and the legal work—accelerate, that would be very valuable. I just saw an example where we're working on a new facility and we work with a firm that handles the design. They leverage AI and are able to turn around a new design within a few days. We're able to be much more responsive, much more rapid, in finding the right design than we would be otherwise.