We know we have a critical role to play in combatting scams. We are at the upper level of that funnel as described, or in the fraud attack chain, where a lot of fraudsters will seek out potential victims. To our credit or our downfall, we are one of the larger social media platforms, so we are an attractive target, as has been said.
That size comes with a responsibility and many challenges. We must balance free expression and the interests of small business alongside combatting scammers as hard as we can. We have to find ways to differentiate the bad actors and scammers, who will do their best to get around our defences, while making sure that normal users can access and use the platform successfully.
