Thank you for the question.
I do believe that the banks must take a higher level of responsibility for those losses. There are no scams taking place, typically, that are taking cash out of the hand of an individual. The scammers are required to use the systems, electronically, that are owned and operated by the banks. The money is typically transferred from one institution to another using their systems. Our members believe that a greater responsibility must be placed on the institutions themselves. Without that, education alone—despite the efforts across the board—will not be enough to prevent the frauds and scams from taking place, and there's no opportunity to recoup.
