Welcome to our witnesses. Thank you for being here for this important study.
My first question is for Mr. Quinn.
Many seniors are targeted through fake tech support scams or bank impersonation scams, where the victim is convinced to install remote access software. Once that happens, the scammer may be able to guide them to divest all of their life savings.
Should banks or payment platforms be required to add extra verification or temporary holds when high-risk payments are attempted from a device showing symptoms of remote access?